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Service Duration
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Provided Support
- Phone Support
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Advanced Options
12948
Cisco
5205
HPE
3057
Lenovo
2079
HP
1526
Fortinet
1267
Zebra
465
SonicWall
442
APC
289
Dell
220
Veritas
126
Extreme Networks
116
Datalogic
93
CyberPower
90
Eaton
70
Red Hat
59
Datto
56
Veeam
43
Acronis
42
McAfee
25
Epson
19
ASUS
19
Vertiv
18
EPOS
15
Logitech
12
Jabra
10
Palo Alto Networks
9
Opengear
9
Poly
6
Cambium
6
Ergotron
6
Kyocera
4
SMART Technologies
3
HoneyWell
3
Samsung
3
Dynabook
2
Ivanti
2
Microsoft
2
Seal Shield
2
Synology
1
QNAP
1
Toshiba
7246
$0 - $400
5648
$400 - $1000
5292
$1000 - $2400
5140
$2400 - $6400
5044
$6400+
23544
Service
4661
Warranty
6674
1 Year
5553
3 Year
3219
5 Year
1911
4 Year
1085
2 Year
77
7 Year
50
1 Month
33
1 Incident
27
12 Month
24
6 Year
22
36 Month
17
24 Month
11
1 Year / 1 Incident
4
1 Day
4
60 Month
3
21 Month
2
3 Day
2
7 Day
1
1 Year / 10 Incident
1
3 Hour
1
4 Hour
1
6 Month
1
8 Hour
1
9 Month
16031
Phone Support
11274
Parts Replacement
9812
Replacement
8056
Web Knowledge Base Access
7367
Repair
6918
New Releases Update
2399
Diagnosis
2239
Software Update
2048
Remote Diagnosis
1948
Web Support
1926
Software Upgrade
1521
Email Support
1449
Defective Media Retention
1016
Software Support
902
Accidental Damage Protection
791
Software Maintenance
611
Installation
581
Hardware Support
526
Online Training
432
Knowledge Base Access
423
Live Chat
390
Commissioning
369
Intrusion Definition Update
362
Hardware Maintenance
340
Reporting
301
Troubleshooting
288
Online Support Tools Access
287
Customer Dashboard
287
Online Return Material Authorization (RMA)
261
Visual Remote Guidance
251
Escalation Support
234
Logistics
217
Comprehensive Defective Material Retention
216
Remote Monitoring
214
Configuration
196
Case Management
154
Cleaning
154
Remote Technical Support
132
Consulting
120
Travel Expense Coverage
112
Comprehensive Coverage
111
Virus Definitions Update
109
Email Database Update
109
URL Database Update
106
Security Update
103
Escalation Management
99
Firmware Updates
99
Firmware Upgrade
94
Training
91
Spares Pool Management
9622
On-site
3643
Service Depot
643
Carry-in
14
Carry-in/Service Depot
4
Carry-in/On-site
4
On-site/Service Depot