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Service Duration
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Provided Support
- Phone Support
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Datto Siris Private - Service
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Advanced Options
15932
Cisco
5163
HPE
3058
Lenovo
1929
HP
1204
Fortinet
984
Zebra
423
SonicWall
414
APC
306
Dell
299
Extreme Networks
219
Veritas
114
Datalogic
91
CyberPower
90
Eaton
71
Red Hat
59
Datto
57
Veeam
42
Acronis
41
McAfee
33
Epson
32
ASUS
25
Palo Alto Networks
19
Vertiv
18
Opengear
18
EPOS
15
Logitech
12
Jabra
6
Ergotron
5
Cambium
5
Kyocera
3
HoneyWell
3
Samsung
3
SMART Technologies
3
Dynabook
2
Ivanti
2
Seal Shield
1
QNAP
1
Synology
1
Toshiba
6225
$0 - $300
6263
$300 - $800
6346
$800 - $2100
5971
$2100 - $5800
5898
$5800+
25743
Service
4519
Warranty
6878
1 Year
5310
3 Year
3047
5 Year
1860
4 Year
1054
2 Year
73
7 Year
49
1 Month
34
1 Incident
28
12 Month
24
36 Month
21
6 Year
18
24 Month
11
1 Year / 1 Incident
5
1 Day
5
60 Month
3
21 Month
2
3 Day
2
3 Hour
2
7 Day
1
1 Hour
1
1 Year / 10 Incident
1
240 Minute
1
4 Hour
1
6 Month
1
8 Hour
1
9 Month
17893
Phone Support
12310
Parts Replacement
11263
Replacement
9491
Web Knowledge Base Access
8226
New Releases Update
7400
Repair
2410
Diagnosis
2332
Software Update
2089
Web Support
2010
Software Upgrade
1994
Remote Diagnosis
1740
Email Support
1379
Defective Media Retention
979
Software Support
729
Software Maintenance
704
Accidental Damage Protection
632
Installation
549
Hardware Support
439
Online Training
374
Knowledge Base Access
370
Intrusion Definition Update
365
Live Chat
327
Hardware Maintenance
321
Troubleshooting
319
Commissioning
302
Reporting
284
Online Return Material Authorization (RMA)
270
Escalation Support
237
Online Support Tools Access
235
Configuration
232
Visual Remote Guidance
217
Comprehensive Defective Material Retention
213
Remote Monitoring
210
Customer Dashboard
199
Logistics
156
Consulting
155
Case Management
150
Remote Technical Support
114
Cleaning
112
URL Database Update
112
Virus Definitions Update
111
Email Database Update
109
Comprehensive Coverage
105
Escalation Management
105
Firmware Updates
104
Security Update
97
Firmware Upgrade
96
Travel Expense Coverage
92
Training
75
Fax-On-Demand
10092
On-site
3643
Service Depot
567
Carry-in
14
Carry-in/Service Depot
4
Carry-in/On-site
4
On-site/Service Depot