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Service Duration
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Provided Support
- Phone Support
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Datto Siris Private - Service
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Advanced Options
15863
Cisco
5161
HPE
1913
HP
1152
Fortinet
984
Zebra
594
Lenovo
416
SonicWall
412
APC
299
Extreme Networks
292
Dell
219
Veritas
114
Datalogic
91
CyberPower
90
Eaton
71
Red Hat
59
Datto
57
Veeam
46
McAfee
42
Acronis
33
Epson
23
Palo Alto Networks
20
ASUS
19
Vertiv
18
EPOS
17
Microsoft
15
Logitech
12
Jabra
6
Ergotron
5
Cambium
4
Kyocera
3
SMART Technologies
3
Dynabook
2
Ivanti
2
Seal Shield
1
QNAP
1
Samsung
1
Synology
1
Toshiba
6129
$0 - $300
6009
$300 - $800
5564
$800 - $2000
5285
$2000 - $5700
5074
$5700+
24210
Service
3404
Warranty
6341
1 Year
4720
3 Year
2465
5 Year
1444
4 Year
625
2 Year
69
7 Year
49
1 Month
33
1 Incident
28
12 Month
24
36 Month
21
6 Year
18
24 Month
10
1 Year / 1 Incident
5
1 Day
5
60 Month
3
21 Month
2
3 Day
2
3 Hour
2
7 Day
1
1 Hour
1
1 Year / 10 Incident
1
2 Year / 2 Incident
1
240 Minute
1
4 Hour
1
6 Month
1
8 Hour
1
9 Month
16580
Phone Support
11201
Replacement
10537
Parts Replacement
9433
Web Knowledge Base Access
8170
New Releases Update
5709
Repair
2398
Diagnosis
2316
Software Update
2073
Web Support
1996
Software Upgrade
1987
Remote Diagnosis
1713
Email Support
938
Software Support
877
Defective Media Retention
709
Accidental Damage Protection
652
Software Maintenance
546
Hardware Support
441
Online Training
374
Knowledge Base Access
367
Intrusion Definition Update
365
Live Chat
324
Hardware Maintenance
319
Commissioning
319
Troubleshooting
302
Reporting
284
Online Return Material Authorization (RMA)
267
Escalation Support
236
Online Support Tools Access
232
Visual Remote Guidance
228
Configuration
217
Comprehensive Defective Material Retention
213
Remote Monitoring
210
Customer Dashboard
199
Logistics
189
Installation
155
Case Management
154
Consulting
149
Remote Technical Support
114
Cleaning
109
Comprehensive Coverage
109
URL Database Update
109
Virus Definitions Update
108
Email Database Update
105
Escalation Management
104
Security Update
99
Firmware Updates
96
Firmware Upgrade
96
Travel Expense Coverage
91
Training
75
Fax-On-Demand
8010
On-site
3618
Service Depot
567
Carry-in
14
Carry-in/Service Depot
4
Carry-in/On-site
4
On-site/Service Depot